Currency:

Delivery Options

We have tried to keep our shipping and handling rates as fair as possible. Parcels are send Royal Mail First Class unless stated otherwise. For particularly heavy or high value items, we may choose to use a courier at our discretion

United Kingdom:


Under £50 spend = £3.95
£50 or more = FREE!!!

 

Europe*:

Prices calculated at checkout
All orders outside the UK will now be shipped
by a trackable method due to increased
"lost in post" claims

Rest of World*:

Prices calculated at checkout
All orders outside the UK will now be shipped
by a trackable method due to increased
"lost in post" claims

*  Please note that any charges for customs/import duties remain your responsibility.

Please note that shipping rates are calculated on the pre-discount value of your shopping cart.

If you have any special delivery requirements, please enter these into the comments box at checkout.

Please note that we will not accept instructions to leave parcels in bins of any kind. Requests for parcels to be left outdoors or in unsecure locations are entirely at the the customer's risk, your written request on your order will be proof of this. No claim for damage due to loss, theft or poor weather conditions will be accepted in these cases. By requesting that parcels be left in outdoor or unsecure locations, the customer is accepting these terms and waiving their right to claim for lost or damaged parcels.

It is the customer's responsibility to ensure that the correct address is provided in full. We cannot accept claims for missing parcels where an incorrect or incomplete address has been provided.

Please note that choosing and paying for courier service does not guarantee next day delivery, your order will be packed in line with current order processing timescales. If you choose this method, your order will be sent via a trackable courier/postal service.

Our posting/working days are Monday - Friday. We do not dispatch orders during weekends or bank holidays. We aim to dispatch orders within 3 working days of receipt of payment. The majority of orders are dispatched same/next day but this cannot be guaranteed. We use Royal Mail or Courier, at our discretion to mainland UK, Highland & Scottish Isles, Isle of Man, Northern Ireland, Isle of Wight, Isles of Scilly & The Channel Islands Please note that during Sale periods, orders may take longer to dispatch due to the high volume that we receive at these times.

When requested, orders will be combined only at our discretion. Any postage to be refunded will be applied as a reward points credit to the customers account - no cash refunds will be given for combined posting of orders. We may not be able to accept requests to combine orders during busy promotional offer periods.

We adhere to Royal Mail's lost parcel guidelines. Lost parcels will not be resent until 15 working days have lapsed since the parcel was sent (20 working days for overseas orders).